MicronetWrx provide a range of software products, hardware, specialist industry products, custom development solutions and a range of services that support our customer’s needs.
Our products include mobile, back office and web application, which are combined and customised to deploy your solution: -
WebWrx
This is our web based portal technology. We customise this technology to enable you to present your customer base with: -
- The information that they need.
- Reducing the administration and overhead from customer requests for status information.
- Increasing the productivity of your administration departments.
- In effect, this is a self-service customer portal, where your key clients can come to find out information about the services that you deliver to them.
With a WebWrx portal, you just direct the customer to your website and they can identify their information, print it out, and email it to themselves.
WebWrx can: -
- Show the customer, the fully lifecycle for the delivery of services/jobs/items or projects.
- Allow the customers to keep their information online for 30, 60 or 90 days (or more if you need to maintain long histories).
- Allows the customers to view captured information. It can be customised to include other documentation, if required.
- Allow customers to have 24x7 access to the self-service portal, so they can see the status of any job/delivery etc.
- Allows customer to have interaction with your service delivery if you wish. Enabling the customer to request goods you have in storage or requesting that you do not make a delivery or call out to them. The system can be customised to include other aspects and actions if a customer needs them.
- All of our WebWrx solutions can grow, so you can choose to start off with a solution that is cost effective for your business and then invest as the need occurs.
We provide all of our customers with a one-stop solution, which can include the dedicated or shared hosting of your WebWrx solution. We always provide web-hosting services that can expand and grow as you grow.
WebWrx lets you get on with business while the website supports your customers information needs.
